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Return Policy

In-Store Purchases

Items may be returned within 90 days of purchased when accompanied by your receipt. 

Refunds will be given in the same form as the original payment. 

To receive full credit items must be in new or resalable condition. 

Returns made using a gift receipt will be credited in the form of store credit. 

We reserve the right to deny any return that does not meet our return and exchange policy.

Online Orders

Returns
Items may be returned within 90 days of purchase when accompanied by proof of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@littlelincolnstoys.com and send your item to: 


Little Lincoln's Toy Shop

3450 Liberty Drive

Suite B

Springfield, IL 62704


Shipping
To return your product, you should mail your product to:

Little Lincoln's Toy Shop

3450 Liberty Drive

Suite B

Springfield, IL 62704

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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