OPEN FOR IN-STORE SHOPPING & CURBSIDE PICKUP - CLICK HERE FOR HOURS

Putting the Pieces Together: Frequently Asked Questions

Image of Outer Space Puzzle by Melissa & Doug

Updated 5/28/2020

Shop our great selection of STEM toys, baby gifts, and plush animals 24/7 at www.littlelincolnstoys.com.  We also offer fast and free shipping on orders over $39.  

Here are some of our Frequently Asked Questions:

Is Little Lincoln's Toy Shop open for business?

Our store location is open Tuesday through Saturday from 10AM to 4PM and Sunday from 12PM to 4PM.  We have made modifications to the way we operate to help ensure the safety of our customers and team.  These changes include: removing our demos and play tables from the sale floor, re-arranging our store layout, installing a transparent barrier at our checkout counter, and signage to help direct our traffic flow.

Does Little Lincoln's Toy Shop offer local delivery?

Yes! We are offering same day local delivery on orders placed before 2 PM.  At checkout select the home delivery option and verify that your zip code is eligible.   Before we deliver your order, we will contact you to make sure someone will be home to receive it.  All home delivery orders placed after 2 PM will be delivered the next day.  Please call us at 217-670-1326 if you need any further assistance.  

Does Little Lincoln's Toy Shop offer curbside pickup?

Yes! We are offering curbside pickup! Place your order online and when you arrive at the store call us at 217-670-1326 to let us know you are there.  We will deliver your order directly to your vehicle.

How long will it take for my shipment to arrive?

We quickly process orders and ship them using UPS Ground service.  Most orders are received within 3 to 5 business days from the time they are placed.  All orders are shipped from our store location in Springfield, Illinois, and the shipping times will vary based on your distance from us. Please note that due to current conditions some areas of the country may experience delays.

Are you still offering surprise boxes?

Yes, we are still accepting orders for surprise boxes! They are the perfect way to send a surprise to celebrate someone's birthday, baby's new arrival, and more.  To order a surprise box please use this address:

https://docs.google.com/forms/d/e/1FAIpQLSfq66c4QlmOoJwLAm2KxsC4owr3MMGhcBl_ziPt3TTLDEQA_Q/viewform?usp=sf_link

What is the best way to contact Little Lincoln's Toy Shop?

If you have a question or need assistance placing an order please send us an email to info@littlelincolnstoys.com or send us a message on Facebook.  We receive several messages throughout the day and we will get back to you as soon as we can. You can also give us a call Tuesday through Saturday between 10AM and  4PM or Sunday from 12PM to 4PM at 217-670-1326.

Do you have any puzzles in stock?

Puzzles have been in high demand and they are selling out quickly!  Check out our puzzle collection here: https://littlelincolnstoys.com/collections/puzzles

We have orders for more puzzles pending and will update our website once they arrive.

What resources are available for keeping children entertained and learning from home?

Here are just a few of the resources available from our partners:

Melissa & Doug Printable Worksheets

https://www.melissaanddoug.com/blogcategory/?catId=13

Melissa & Doug Stuck Inside Guide

https://www.melissaanddoug.com/blogcategory/?catId=73

Crazy Aaron's Puttyworld

https://puttyworld.com/blogs/explore